SETUP AND SIGN-UP

    1. Download the PERIGON App and sign up for an account.

    2. Select your home studio and get started with our New Client Special: 10 days of unlimited sessions for only P1,995; activated upon first booking.

    3. Reserve your spot in a session easily with the PERIGON App. 

    If you are new to PERIGON, we recommend selecting a spot at the back for added comfort and a clear view of the instructor and the entire room, making it easy to follow the rhythm and be in sync with the group. 

  • Yes, we want to get to know you and have your contact information to provide the best experience possible.

BOOKINGS

  • Yes, it's a must. Pre-registration ensures you have a seamless experience in every session. Booking is a breeze on our app.

  • Say goodbye to the Sunday noon class booking rush.

    With a constant 7-day booking window, you can efficiently plan your week. The window progresses daily, allowing you to book classes up to seven days in advance.

    Bookings go live every day at midnight.

  • Yes, you can split Share Packs with up to three (3) other accounts. Notify support@.perigon.co or send a message to our socials within 14 days after your purchase to initiate the transfer.

    Solo Packs are ineligible for pass sharing.

  • Yes, you can book up to three (3) additional bikes in a session if you are in a Share Pack. You must fill out the Multiple Bike Booking Request form (found in our ‘Shareable’ Instagram Highlight) at least 48 hours before your session. Requests made within 48 hours will not be accommodated. Once processed, your guest will be booked under their own account using your pass.

    Note that the No-Show and 12-hour Late Cancellation policy will remain in effect. 

  • With the new Book A Buddy feature, you can reserve a spot for your friend or family member when booking your own.

    1. Select a session via the PERIGON App and locate the ‘Book a Buddy’ button just below the instructor name. 

    2. Choose your Buddy from the list or send your ‘Buddy’ link to a friend or family member. 

    3. Once linked, your Buddy will be booked in the session. 

    Take note that your Buddy must have an active pass on their account. Solo packages can be used for Book A Buddy bookings. 

  • For Multiple Bike Booking: This uses your Share Pack passes for guests.

    For Book a Buddy:  Book a friend with their OWN active pass. Solo Packs can be used for Book A Buddy bookings.  

  • Nope! However, we do have a Drop-In rate available—P1,095 for one (1) session, valid for 7 days from purchase.

    If you’re ready to commit, try out our New Client Special (NCS) available only for one redemption per person, non-shareable and non-transferable. Only P1,995 for 10 days of unlimited sessions.

  • Absolutely! Our New Client Special (NCS) is designed just for first-timers. For just 1,995 PHP, you can enjoy unlimited sessions for 10 days. We understand that it takes a few sessions to fully grasp the workout, and our NCS is the best way to help you navigate the learning curve.

    Any late cancellation or no-show will incur a fee of P750. Please manage your schedule accordingly.

  • Each Drop-In pass is good for one class only to book your spot. If you want multiple spots, check out our regular packages that are shareable and reach out to support@perigon.co for assistance with booking multiple spots per class.

  • The New Client Special (NCS) is valid for 10 days from your first booking. NCS holders can only book sessions starting from their first booked session. For example, if your first class is on the 5th, you can only book future classes from the 5th onwards.

    Your Pass Package validity also begins from your first booking. You can only book sessions within the validity period. Booking access will no longer be available beyond the expiry date.

  • To book classes and select a spot, please use the PERIGON App. Any modifications or cancellations can also be made via the App.

    If you're new to PERIGON, choosing a spot at the back might provide extra comfort, helping you feel and follow the rhythm of the group. Please note that to maintain the flow and integrity of the class, the bike positions of new riders may be adjusted as needed.

  • Don’t worry–you can join the Waitlist! In joining the waitlist, it is your responsibility to keep updated with its status. If a spot becomes available to you, you will automatically be part of the session and notified via email. 

    If you are confirmed from the waitlist but don’t attend, or if you are not present 5 minutes prior to the session (20 minutes for first-time clients), your spot may be given to a waitlisted client who is present. If you fail to remove yourself before the 12-hour cancellation window, the Cancellation Policy will take effect.

  • Need to ditch the Waitlist? You may also do it easily through our mobile app.

  • We have a strict 12-hour late cancellation and no-show policy. To cancel your bike reservation, log into your PERIGON account and click "cancel" next to your session. If you cancel less than 12 hours before class, you will be charged as if you attended, no further notice required:

    • For Session Memberships and Pass Packages: The pass/es used to book your session will be forfeited

    • For Unlimited Memberships and New Client Special: A P750 fee will be automatically charged to your payment method. 

    This policy includes switching time slots under the 12-hour late cancellation window. You can cancel or modify your booking through the PERIGON App. 

  • No, switching time slots within the 12-hour cancellation period is restricted. Rebook your spots outside of the cancellation window to get your passes back.

PAYMENTS

  • Credit or debit cards are required for making purchases. GCash cards are also accepted. All purchases must be made through the PERIGON App. Don’t worry–your card info is securely stored for fast, hassle-free checkouts every time. 

    For BPI credit card holders, please notify your bank before making any payment.

    BPI Debit Cards and Atome cards are not accepted.

  • Your card can be charged on top of your Package or Membership for the following reasons:

    1. One-time Load/Set-up Fee of P140 on the first time you add a card. 

    2. Failed Payment Fee of P224 for every time a payment fails. Reasons for this are expired cards, insufficient funds, or incompatibility with our payment merchant. 

    Make sure that your card is up-to-date and has sufficient funds before making any payment.


  • If you encounter any issues with card payment via the App, notify us via our socials or support@perigon.co, so we can assist you and provide alternative payment methods.

  • We are aiming to go cashless. All purchases must be made through the App. If you encounter any issues with card payment via the App, notify us via our socials or support@perigon.co so we can assist you and provide alternative payment methods.

  • All passes and memberships are non-refundable and considered final purchases. Official Receipts may be issued upon request via studio@perigon.co within the same month of purchase. 

    Pass transfers to another person are allowed only for Share Packs. Transfers are to be requested within 14 days from the date of purchase and remaining passes must be used before the expiry date. To initiate a transfer, notify us via email at STUDIO@PERIGON.CO.

CLASS EXPERIENCE

  • No, we do not offer a specific beginner class. However, we run IGNITE sessions every Monday evenings—PERIGON classes dialed down to 75% intensity of a normal class and a great opportunity to ease into the Community with full confidence. Otherwise, all our classes are designed to accommodate participants of all fitness levels. Our instructors provide modifications throughout each session, allowing you to customize the workout based on your own abilities. You are in control of the intensity of your class. Feel free to set your own pace and enjoy the experience.

    For first-time and beginner riders, we recommend choosing bikes towards the back of the bike room. This positioning helps you feel and follow the rhythm of the group. Please note that to maintain the flow and integrity of the class, the bike positions of new riders may be adjusted as needed.

  • First-time riders must strictly arrive at least 20 minutes before the session begins. This gives us ample time to welcome you, assist you with any questions, and set you up with your bike. 

    When the lights are off and the warm-up track has started, entry into the class is no longer permitted. This policy is in place to maintain safety, minimize disruptions, and respect our instructors' efforts in delivering a consistent 45-minute session. We appreciate your understanding and punctuality, as it contributes to a positive experience for all participants.

  • Our classes typically last for 45 minutes. Trust us, it's a sufficient duration to get a great workout and experience the full benefits.

  • We recommend up to 3-4 classes a week to see maximum benefit. Always listen to your body and leave at least one day in between classes for your body to recover.

  • Yes, you can participate in a class if you're returning from an injury. However, we strongly recommend consulting with your doctor or healthcare professional to ensure it is safe for you to engage in physical activity. Additionally, please inform our instructors about your injury before the class begins. This will allow them to provide appropriate modifications or adjustments to accommodate your needs during the session.

  • Yes, participating in light cycling can be a beneficial way to prepare for a healthy delivery and maintain fitness during pregnancy. However, it's crucial to consult with your doctor or healthcare provider before taking a class. Additionally, please inform your instructor that you are pregnant, as they can provide guidance and modifications to ensure your safety and comfort during the session.

    If you have never tried rhythmic cycling before and you are pregnant, we recommend waiting until you have received clearance for fitness activities before attempting a new fitness modality. Prioritizing your health and the well-being of your baby is paramount.

  • To attend a class, individuals must be at least 14 years old, accompanied by an adult. For participants who wish to attend a class alone, the minimum age requirement is 16 years old. Please ensure that you meet the age requirement before joining our classes. Please note that the height requirement to participate in a class is 4’10’’.

STUDIO

  • Yes, we offer bottled beverages for purchase at our studio. However, as an environmentally-conscious establishment, we do not provide plastic cups. Instead, we have a filtered water station available for you to fill up your own water bottle. Staying hydrated is crucial, so please remember to bring your own water bottle with you to the studio.

  • You’re more than welcome to bring your own cycling shoes, but they will always be provided at PERIGON, on the house. If you prefer to bring your own, we recommend LOOK® Delta clips, but SPDs are also compatible. Please note that, the largest cycling shoe size we have available is a US Men’s 12 or a Women’s 14.

  • Absolutely! We have convenient keypad lockers available for you to securely store your belongings during class. Additionally, we provide showers equipped with toiletries for your convenience and towels are available at the front desk upon request.

  • Our community at Santolan Town Plaza offers an array of amenities to enhance your experience. After your class, you can enjoy various options such as grabbing a coffee, indulging in delicious food, or even sipping on some beer or wine at the establishments downstairs. We strive to provide a comprehensive experience that goes beyond the workout itself. Take advantage of these additional amenities and make the most of your time with us.

  • PERIGON is not responsible for lost or stolen items. Any items that have been left behind will be held in the lost and found for two weeks, at which point they will be donated.

  • Please understand that we are unable to provide the lobby as a space for unattended children. We appreciate your efforts to find alternative care situations for your children while you train with us.

  • We adore our furry friends! At our studio, we welcome dogs and are considered dog-friendly. However, it's important to note that it is your responsibility to ensure your dog's behavior does not disrupt the class. If your dog is unable to remain calm and quiet, it is your duty to calm them down or, if necessary, remove them from the studio. Please be aware that we are not liable for any incidents or interactions your dog may have, including eating, chewing, biting, licking, or smelling items in our space. We kindly ask you to consider these factors before bringing your dog into our studio.

MEMBERSHIPS

  • Browse your Membership options via the PERIGON App and simply make your purchase. 

  • Reach out to studio@perigon.co at least 21 days before your last intended session to discuss your options based on which membership you are on.

  • Members can pause their membership for up to 4 weeks per calendar year free of charge. Email studio@perigon.co to discuss further details.

OTHERS

  • We've got options for private sessions. Reach out to us at studio@perigon.co for more details.

  • Yes, this can be conveniently purchased and set-up via the PERIGON App with “Buy gift card.”